Questions?

If you have any questions or concerns, please contact us.

Shipping Policy

DVDs4Less will make every reasonable effort to expedite your order to a common carrier. What happens after we deliver your shipment to the carrier is beyond our control to influence, speed up or slow down and we expressly, will not be responsible for lost, destroyed, misplaced or stolen shipments for any reason including but not limited to negligence.

DO NOT send us your master program, master graphics or your only copy of anything for duplication. If it gets lost in shipment – you’re toast and have no backup copy. Keep all of your master materials at all times and send us a sub-master copy for duplication.

Any wholesale order of twenty (25) or more discs qualifies for FREE SHIPPING anywhere in the UNITED STATES. This is a FREE service offered by DVDs4Less and has no monetary value for customer redemption.

If you require expedited service via FedEx, DHL, UPS or USPS, we will send your job with that carrier at the full cost of shipping to you. Yes, if you have a shipping account, we will ship on your account number upon your request.

Free shipping does not apply to discs in jewel cases, video library cases, clamshell cases, paper sleeves or cardboard printed sleeves. Free shipping only applies to bulk, WHOLESALE discs burned, printed and shipped on a plastic spindle.

Speeds of Service

DVSs4Less offers three speeds of service. Our everyday Wholesale prices include standard, 2-day service as described below. There is an additional charge for faster 1-day service and same-day service. Here is an example of our three speeds of service:

STANDARD 2-DAY SERVICE

In one day and out the second day standard 48 hour service.

Example: In Monday shipped out Wednesday night. Service days are business days excluding holidays and weekends. Speed of Service, turn times and precise delivery times are estimated and NOT guaranteed.

1-DAY EXPRESS SERVICE*

In one day and out the next day 24 hour service by appointment. Add 5% to standard 2-day prices.

Example: In Monday morning shipped out Tuesday night. Service days are business days excluding holidays and weekends. Speed of Service, turn times and precise delivery times are estimated and NOT guaranteed.

SAME-DAY DAYLIGHT SERVICE*

In one day and out the same day by appointment. Add 10% to standard 2-day prices.

Example: In Monday morning shipped out Monday night. Service days are business days excluding holidays and weekends. Speed of Service, turn times and precise delivery times are estimated and NOT guaranteed.

*We reserve the right to accept or reject 1-DAY and SAME-DAY duplication service on all orders based upon the availability of our production schedule.

DVDs4Less will notify you when your materials have been received for processing. We will also notify you when your materials have been shipped back to you.